Q&A Frequently Asked Questions

Question: What version of the product do we sell?
Answer: We sell the Japanese version of the product. Once the product is ordered, it will be shipped directly from Japan to Hong Kong.

Question: What payment methods do we accept?

Answer: We provide a variety of payment methods including self-checkout: Paypal/credit card manual verification: bank transfer/PAYME/ALIPAY(HK) [Need to keep transaction records for verification]

Question: Do we have a payment processing fee?
Answer: We do not charge any payment processing fees.

Question: Does the product price include shipping costs from Japan to Hong Kong?
Answer: Yes, our product prices include all shipping costs from Japan to Hong Kong.